5 Ways to Improve Patient Experience with Digital Signage

The patient experience plays a vital role in healthcare. According to the U.S. Agency for Healthcare Research and Quality, when patients have a good experience, they are more likely to adhere to treatment plans, follow through with appointments, and take an active role in managing their health. Ultimately, a positive patient experience can lead to better health outcomes.

When it comes to ways to improve the patient experience in a healthcare facility, few tools are as effective as digital signage. Digital displays help create a more patient-centered environment and contribute to better overall satisfaction and outcomes. 

Here are some of the ways of using digital signage for healthcare to improve the patient experience:

Provide Real-Time Information for Patients in Waiting Rooms

Digital signage enables healthcare facilities to efficiently communicate important information to patients such as updates on wait times, delays, appointment schedules, and general announcements. Patients may use this information to run errands, make phone calls, or engage in other productive tasks instead of sitting idle in the waiting room. Information can be easily updated from a desktop computer at the reception desk.

Display Maps and Directions for Patients

Finding one’s way around a healthcare facility can be complex and confusing. Digital signage can display maps, directions, and important information about the facility, such as the location of various departments, clinics, and amenities. Interactive displays can include clear instructions on how to reach specific locations from the current position simply by touching the desired location. Use arrows or directional cues to guide patients and visitors through the facility. 

Enhance Communication with Patients

Digital signage enables the use of visual aids, including images, videos, animations, and infographics, to convey information effectively. Screens can display important updates and announcements, keeping patients informed and reducing uncertainty. The result is more effective communication.

Provide Educational Content for Patients

Digital signage can be used to display educational content related to various health topics, providing information on preventive care, disease management, healthy lifestyle choices, and upcoming health events. Videos on exercise routines for seniors or healthy eating for children, for example, can promote health literacy and empower patients to take an active role in their healthcare.

Use Digital Signage for Patient Entertainment

Digital signage for doctors’ offices means much more than simply hanging a TV on the wall and tuning it to a news or soap opera channel. Screens can display educational content, health tips, news updates, or even interactive games to help pass the time and provide a positive distraction. Patient waiting room digital signage can alleviate stress, improve the overall patient experience, and create a more pleasant atmosphere in the waiting room.

Conclusion

The patient experience is crucial in healthcare, directly affecting patient satisfaction, engagement, health outcomes, trust, continuity of care, reputation, and cost. Digital signage can contribute to those efforts.Don’t wait to begin taking advantage of the benefits digital signage has to offer. The Samsung VXT digital signage software platform offers the tools you need to drive the patient experience.